Municipal · Pickup · Free · Booking needed
Knoxville bulky waste collection
Five bulky items a week from beside your trash cart, but only after you have called 311, because the regular truck will not take them.
Right for you if
- It is too big for the cart, and you can wait a couple of days for the right truck.
- It has to cost nothing.
- You cannot move it yourself. They come and collect.
Look elsewhere if
- It is one small thing you could drop off yourself.
- It is business waste.
- You need it gone today.
- It is more than a household quantity.
Contact and booking
- Phone
- 311
- Not published
- Book online
- Not published
- Address
- Not published
- Opening hours
- Not published
- Website
- Official website
Verification
Verified against an official source
Last checked 18 August 2026
That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →
Sources
Part of How to get rid of stuff in Knoxville.
Why use it
The detail that matters here is that bulky waste travels on a different truck. Ring 311 and place a bulky alert before you set anything out, then put the items next to your cart by 7am on your service day and allow up to two working days for the bulky truck to come round. Furniture, tyres and appliances all count. Five items a week.
Good for
- furniture
- appliances
- tyres
- other items
How it works
| How you use it | They come and collect it. |
|---|---|
| Cost | Included in city collection services for residents. |
| Booking | Book in advance. |
| Service area | Not published |
| Run by | City of Knoxville Waste and Resources Management, a municipal service |
Where your things go
A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.
- ✓ Named destination
- ~ Stated, not named
- ? Nothing published
- Tell us what you were told →
Does it actually work
The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.
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Booking
Their pages
Hybrid, and worth capturing precisely. Collection runs on your existing weekly service day, so there is no appointment to book. But residents are asked to phone 311 to place a "bulky alert" before setting items out, which triggers the separate bulky truck. Advisory rather than mandatory.
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Typical wait
Their pages
Up to two business days after placing a bulky alert.
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Do they answer
Their pages
Yes. 311 or 865-215-4311. The page explicitly prefers phone over email: "For fastest service, please do not email to report."
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Restrictions
Their pages
Five items per week, and if more than five are set out at once none of them are collected, with a possible codes enforcement violation. Further exclusions: no extra garbage bags, no construction or demolition waste, no cardboard, no pianos, auto parts, exercise machines or items over six feet, no brush mixed with trash, no undrained refrigerant appliances, no undrained gas equipment, and no carpet unless rolled, tied and cut to six feet or less.
Households only · By appointment only · Household quantities only
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Who it's for
Needs reports
Residents of the area it covers, households, not businesses.
The page assumes a City of Knoxville curbside customer throughout ("your trash cart", "residents enrolled in the Backdoor Service program") but never states an eligibility rule the way Charlotte does.
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Last checked
Pipeline
18 August 2026
Checked against the sources listed on this page.
Where donated things land
The organisations this operator names. The linked ones have profiles here; the rest are named on their pages and not yet checked by us.
- Solid Waste Facility (1033 Elm Street, Knoxville) Named on their pages, not yet checked
- the 12 City, County, or UT recycling drop-off centers Named on their pages, not yet checked
What happens to it
- Collected by the council
- Disposed of
This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.
What readers told us
Used them recently?
How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.
Alternatives in Knoxville
Other places that will take things off your hands.
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Reuse
Buy Nothing Project
Buy Nothing Project
- Takes
- furniture, appliances, electronics, books, and 4 more
- Where
- Neighbourhood groups across the US and beyond
- Booking
- By appointment
-
Reuse
The Salvation Army donation pickup
The Salvation Army
- Takes
- furniture, appliances, electronics, clothes, and 5 more
- Where
- Nationwide
- Booking
- Book online
-
Recycling
Knoxville Household Hazardous Waste Facility
City of Knoxville Waste and Resources Management · Knoxville
- Takes
- hazardous waste, paint, batteries, electronics, and 1 more
View → Checked 18 Aug 2026