JunkSpots

Nonprofit · Pickup · Free · Booking needed

Rastro Betel

A non-profit that collects furniture, appliances, clothes and household goods from your home across Madrid and resells them, free as long as the things can be used again.

Right for you if

  • It still has life in it, and carrying it down is the problem.
  • It has to cost nothing.
  • You cannot move it yourself. They come and collect.
  • You would rather it was used again than buried.

Look elsewhere if

  • It is one small thing you could drop off yourself.
  • You need it gone today.
  • It is broken, dirty or missing parts.

Contact and booking

Phone
91 408 06 84
Email
Not published
Book online
Booking page
Address
Not published
Opening hours
Phones Monday to Friday 10:00–14:00 and 17:00–20:00, Saturday 10:00–14:00.
Website
Official website

Verification

Verified against an official source

Last checked 29 August 2026

That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →

Sources

Part of How to get rid of stuff in Madrid.

Something wrong here?

Why use it

They come to you, which is the whole point when the problem is a wardrobe on the fourth floor. The condition is stated plainly and worth repeating: collection is free provided the items can be given a second use, so this is a route for things that still work, not a way to avoid the council. Eleven branches across Madrid, and they operate nationwide, so the same service exists in most Spanish cities. They publish no refusal list, so describe the item honestly when you ring.

Good for

  • furniture
  • appliances
  • electronics
  • clothes
  • other items

How it works

How you use it They come and collect it.
Cost "La recogida es gratuita siempre que se le pueda dar un segundo uso a los objetos a retirar", free provided what you are giving can be used again.
Booking Book in advance.
Service area ["Madrid, eleven branches, and across Spain"]
Run by Asociación Betel, a nonprofit

Where your things go

A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.

Item
Reuses
Donates
Recycles
Disposes of
furniture
Reuses tiendas benéficas Rastro Betel
Donates Not published
Recycles Not published
Disposes of Not published
appliances
Reuses tiendas benéficas Rastro Betel
Donates Not published
Recycles Stated, not named
Disposes of Not published
electronics
Reuses Not published
Donates Not published
Recycles Stated, not named
Disposes of Not published
clothes
Reuses tiendas benéficas Rastro Betel
Donates Not published
Recycles Not published
Disposes of Not published
other items
Reuses rastros solidarios de Betel
Donates Not published
Recycles punto limpio
Disposes of Not published

Does it actually work

The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.

  • Booking

    Their pages

    Call or write with photos and the model, then a slot is agreed

  • Typical wait

    Their pages

    No fixed wait published; urgent pickups prioritised when the route allows

  • Do they answer

    Their pages

    Yes, 91 408 06 84, Mon to Fri 10 to 14 and 17 to 20, Sat 10 to 14

  • Restrictions

    Their pages

    Free if the item works and is reusable; costs quoted upfront otherwise

    By appointment only · Must be clean and working

  • Who it's for

    Their pages

    Donors in the 22 Spanish cities with a Betel delegation, Madrid included

    Nothing published about who may use it.

  • Last checked

    Pipeline

    29 August 2026

    Checked against the sources listed on this page.

The Responsible Index, in full

Not a review score. 14 observable signals, each met only where the operator's own pages state it, and each linking to the page it was read from. Blanks are gaps in what they publish, not accusations. How the Index works →

Documents more than most, but stops short of naming facilities.

7 of 14 signals met

  • Transparency

    2 of 3

    • Explains the sorting process
    • Provides documentation or receipts
    • Publishes disposal partners

  • Reuse

    2 of 3

    • Reuse-first policy stated
    • Resale channel
    • Donation partnerships

  • Recycling

    2 of 3

    • Material separation on site
    • Specialist handling (e-waste, mattresses)
    • Named recyclers

  • Operations

    1 of 3

    • Service scope is clear
    • Licence number published
    • Insurance stated

  • Local

    0 of 2

    • Named community partners
    • Local reuse contribution

The evidence behind it

14 signals checked against 3 pages on 29 August 2026. The Index measures what an operator publishes about itself. It cannot be bought, verification does not raise it, and it never touches the order Spots are listed in.

Where donated things land

The organisations this operator names. The linked ones have profiles here; the rest are named on their pages and not yet checked by us.

  • tiendas benéficas Rastro Betel Named on their pages, not yet checked
  • rastros solidarios de Betel Named on their pages, not yet checked
  • punto limpio Named on their pages, not yet checked

What happens to it

  • Donated to an organisation that will use it
  • Put back into use

This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.

What readers told us

Used them recently?

How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.

Tell us what happened

Alternatives in Madrid

Other places that will take things off your hands.

  • Reuse

    ReMAD: intercambio de objetos

    Ayuntamiento de Madrid

    Takes
    furniture, appliances, electronics, books, and 3 more
    Where
    Camino de Coslada 18 (San Blas-Canillejas)
    Booking
    By appointment
    View → Checked 29 Aug 2026

  • Reuse

    Traperos de Emaús Madrid

    Asociación Traperos de Emaús Madrid

    Takes
    furniture, appliances, electronics, books, and 2 more
    Wait
    About 8 working days on average, varying by area
    Where
    Tiendas: Ribera de Curtidores 3 y 5
    Booking
    By phone
    View → Index 3 of 14 Checked 18 Aug 2026

  • Municipal

    Recogida de muebles y enseres

    Ayuntamiento de Madrid

    Takes
    furniture, mattresses, appliances, other items
    Where
    Municipio de Madrid
    Booking
    Book online
    View → Checked 29 Aug 2026

Read the full Madrid guide