Municipal · Pickup · Drop-off · Paid · Booking needed
NochMall: Gebrauchtwarenkaufhaus der BSR
The city waste authority's own second-hand department store, 2,500 square metres of it in Reinickendorf. Donations are free to drop off; the collection service is charged.
Right for you if
- It still works or still sells, and you can get it there yourself.
- You cannot move it yourself. They come and collect.
- You can get it there under your own steam.
- You would rather it was used again than buried.
Look elsewhere if
- You need it free.
- You want a fixed price before you commit.
- It is broken, dirty or missing parts.
- You need it gone today.
Contact and booking
- Phone
- 030 314933-0
- [email protected]
- Book online
- Not published
- Address
- Auguste-Viktoria-Allee 99, 13403 Berlin
- Opening hours
- Shop Mon to Sat 10:00 to 20:00, donations accepted Mon to Sat 10:00 to 18:00
- Website
- Official website
Verification
Verified against an official source
Last checked 20 August 2026
That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →
Sources
Part of How to get rid of stuff in Berlin.
Why use it
A municipal reuse department store is unusual anywhere in Europe, and it is where things go instead of the shredder. Say the awkward part plainly, though: dropping off is free but the Abholservice is not, it is quoted per job after you send photographs, and you are not paid for what you give. Small electricals have to work. Furniture has to be in resaleable condition, which they define as no holes, tears, stains or smell, and anything that does not match your description can be turned away at the door. Donations can also be left at five of the Recyclinghöfe.
Good for
- furniture
- appliances
- electronics
- books
- clothes
- textiles
- toys
- other items
How it works
| How you use it | They collect, or you can take it there yourself. |
|---|---|
| Cost | Dropping things off is free. The collection service is charged, quoted per job after a photo assessment and paid on the spot. You are not paid for what you donate. |
| Booking | Arrange it with them either way. |
| Service area | Not published |
| Run by | Berliner Stadtreinigungsbetriebe (BSR), a municipal service |
Where your things go
A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.
- ✓ Named destination
- ~ Stated, not named
- ? Nothing published
- Tell us what you were told →
Does it actually work
The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.
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Booking
Their pages
Online pickup form with photos. Drop-off needs no booking beyond the Warenannahme hours (Mon to Sat 10:00-18:00), except that furniture should be photographed to [email protected] first.
-
Typical wait
Their pages
Reply within 48 hours with a non-binding date proposal and transport cost. The wait to the actual pickup date is not stated.
-
Do they answer
Their pages
Yes. 030 314933-0, Mon to Fri 10:00-16:00.
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Restrictions
Their pages
Donations are unpaid, and the pickup service itself is chargeable. Goods that do not match the description can be refused on the doorstep.
Must be clean and working · By appointment only
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Who it's for
Needs reports
Residents of the area it covers.
Nothing on the site restricts donation to Berlin residents or to private households, and nothing confirms it is open to businesses or estate clearances either. A line in the AGB, or a question to their info address, would settle it.
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Last checked
Pipeline
20 August 2026
Checked against their published pages.
What happens to it
- Put back into use
- Donated to an organisation that will use it
- Passed on to someone who wants it
This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.
What readers told us
Used them recently?
How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.
Alternatives in Berlin
Other places that will take things off your hands.
-
Reuse
BSR-Kieztag
Berliner Stadtreinigungsbetriebe (BSR)
- Takes
- furniture, mattresses, appliances, electronics, and 3 more
- Wait
- Not a queue but a calendar. Each district has a published list of dated 5-hour sessions (typically 13:00-18:00 or 08:00-13:00), so the wait is until the next dated session in your district.
- Where
- Citywide
View → Checked 20 Aug 2026 -
Reuse
Fairkauf Sozialkaufhaus (Union Sozialer Einrichtungen)
Union Sozialer Einrichtungen gGmbH (USE)
- Takes
- furniture, books, toys, clothes, and 1 more
- Where
- Albrechtstr. 117
- Booking
- By phone
-
Recycling
Recyclinghöfe: Berliner Stadtreinigung (BSR)
Berliner Stadtreinigungsbetriebe (BSR)
- Takes
- furniture, mattresses, appliances, electronics, and 7 more
- Wait
- Busiest at midday, on Saturdays and after public holidays. No duration is given. Recyclinghof Plus Gradestraße is named as the exception, open 12 hours a day.
- Where
- Citywide
View → Checked 20 Aug 2026