Nonprofit · Pickup · Drop-off · Free · Booking needed
British Heart Foundation free collection
A charity that will come to your home and take away furniture and working electrical items, free, and sell them through its shops.
Right for you if
- It is big, it still works, and you would rather not pay the council to destroy it.
- It has to cost nothing.
- You cannot move it yourself. They come and collect.
- You can get it there under your own steam.
- You would rather it was used again than buried.
Look elsewhere if
- It is broken, dirty or missing parts.
- You need it gone today.
Contact and booking
- Phone
- 0300 330 3322
- Not published
- Book online
- Not published
- Address
- Not published
- Opening hours
- Not published
- Website
- Official website
Verification
Verified against an official source
Last checked 18 August 2026
That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →
Sources
Part of How to get rid of stuff in London.
Why use it
In their own words, they "pick up furniture and electrical items from your home for free", sofas, beds, tables, washing machines, fridges. That makes it the obvious first call for anything heavy that still works: it costs nothing, it saves you the borough collection fee, and the thing gets used again instead of crushed. Book online or on 0300 330 3322, and check your postcode is covered.
Good for
- furniture
- appliances
- electronics
- books
- clothes
- other items
How it works
| How you use it | They collect, or you can take it there yourself. |
|---|---|
| Cost | Free. The charity sells what it collects to fund its research. |
| Booking | Arrange it with them either way. |
| Service area | London, United Kingdom |
| Run by | British Heart Foundation, a nonprofit |
Where your things go
A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.
Not documented yet. This operator has not published what happens to each kind of item, and we have not been able to establish it from anywhere else. That is the gap, stated rather than hidden. If you ask them, tell us what they say.
Does it actually work
The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.
-
Booking
Their pages
Arrange it with them either way.
-
Typical wait
Needs reports
Not established
Nobody has told us how long they waited. Two reader reports would settle it.
-
Do they answer
Needs reports
Not established
We read their pages, we did not phone them. One reader who got through would settle it.
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Restrictions
Their pages
Must be clean and working · By appointment only
-
Who it's for
Needs reports
Not established
Nothing published about who may use it.
-
Last checked
Pipeline
18 August 2026
Checked against the sources listed on this page.
What happens to it
- Donated to an organisation that will use it
- Put back into use
This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.
What readers told us
Used them recently?
How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.
Alternatives in London
Other places that will take things off your hands.
-
- Where
- London boroughs
- Booking
- By appointment
View → Checked 18 Aug 2026 -
Municipal
Council bulky waste collection
Your London borough council
- Takes
- furniture, mattresses, appliances, electronics
- Won’t take
- Households only, By appointment only, Not for business waste, No hazardous waste
- Cost
- On quote
- Where
- All 32 London boroughs and the City of London
- Booking
- Book online
View → Checked 18 Aug 2026 -
Recycling
Recycle Now recycling locator
WRAP · London
- Takes
- electronics, appliances, batteries, paint, and 4 more
View → Checked 18 Aug 2026