Nonprofit · Pickup · Drop-off · Free · Booking needed
British Heart Foundation free collection
A charity that will come to your home and take away furniture and working electrical items, free, and sell them through its shops.
Right for you if
- It is big, it still works, and you would rather not pay the council to destroy it.
- It has to cost nothing.
- You cannot move it yourself. They come and collect.
- You can get it there under your own steam.
- You would rather it was used again than buried.
Look elsewhere if
- It is broken, dirty or missing parts.
- You need it gone today.
Contact and booking
- Phone
- 0300 330 3322
- Not published
- Book online
- Not published
- Address
- Not published
- Opening hours
- Not published
- Website
- Official website
Verification
Verified against an official source
Last checked 29 August 2026
That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →
Sources
Part of How to get rid of stuff in London.
Why use it
In their own words, they "pick up furniture and electrical items from your home for free", sofas, beds, tables, washing machines, fridges. That makes it the obvious first call for anything heavy that still works: it costs nothing, it saves you the borough collection fee, and the thing gets used again instead of crushed. Book online or on 0300 330 3322, and check your postcode is covered.
Good for
- furniture
- appliances
- electronics
- books
- clothes
- other items
How it works
| How you use it | They collect, or you can take it there yourself. |
|---|---|
| Cost | Free. The charity sells what it collects to fund its research. |
| Booking | Arrange it with them either way. |
| Service area | London, United Kingdom |
| Run by | British Heart Foundation, a nonprofit |
Where your things go
A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.
- ✓ Named destination
- ~ Stated, not named
- ? Nothing published
- Tell us what you were told →
Does it actually work
The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.
-
Booking
Their pages
Online form on the collection page (postcode checked first)
-
Typical wait
Their pages
Local store makes contact within 5 working days to agree a date
-
Do they answer
Their pages
Yes, 0300 330 3322, Mon to Fri 9am to 5pm
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Restrictions
Their pages
Everything must be saleable, so no obvious stains, rips, marks or odours, and electricals must work. Upholstery needs its fire safety label still attached or it cannot be taken. They also refuse washers and dryers, oil-filled heaters without a thermostat, children's items, ivory, fur and used personal items.
Must be clean and working · By appointment only
-
Who it's for
Their pages
Individuals aged 18 or over
Nothing published about who may use it.
-
Last checked
Pipeline
29 August 2026
Checked against the sources listed on this page.
The Responsible Index, in full
Not a review score. 14 observable signals, each met only where the operator's own pages state it, and each linking to the page it was read from. Blanks are gaps in what they publish, not accusations. How the Index works →
States a few things about its process, and names nowhere.
4 of 14 signals met
-
Transparency
0 of 3
- Publishes disposal partners
- Explains the sorting process
- Provides documentation or receipts
-
Reuse
2 of 3
- Resale channel
- Reuse-first policy stated
- Donation partnerships
-
Recycling
1 of 3
- Specialist handling (e-waste, mattresses)
- Material separation on site
- Named recyclers
-
Operations
1 of 3
- Service scope is clear
- Licence number published
- Insurance stated
-
Local
0 of 2
- Named community partners
- Local reuse contribution
The evidence behind it
- Service scope is clear
This service is currently for collecting furniture and electrical items. We can accept bags and boxes of other small items, but only if you are also donating household items.
https://www.bhf.org.uk/shop/donating-goods/book-furniture-collection-near-me · 20 August 2026
- Resale channel
Discover the joy of donating it. We can pick up furniture and electrical items from your home for free. The items you donate are then sold in our furniture stores to help fund our lifesaving discoveries.
https://www.bhf.org.uk/shop/donating-goods/book-furniture-collection-near-me · 20 August 2026
- Reuse-first policy stated
Once collected, the control of the goods transfers to BHF. Where BHF cannot sell them, goods maybe passed onto other organisations for re-use or recycling.
https://www.bhf.org.uk/shop/donating-goods/book-furniture-collection-near-me · 20 August 2026
- Specialist handling (e-waste, mattresses)
By law, we cannot sell upholstered furniture in our stores without a fire safety label.
https://www.bhf.org.uk/shop/donating-goods/book-furniture-collection-near-me · 20 August 2026
14 signals checked against 1 page on 29 August 2026. The Index measures what an operator publishes about itself. It cannot be bought, verification does not raise it, and it never touches the order Spots are listed in.
Where donated things land
The organisations this operator names. The linked ones have profiles here; the rest are named on their pages and not yet checked by us.
- BHF furniture stores Named on their pages, not yet checked
- BHF stores (fire safety label required) Named on their pages, not yet checked
- local BHF shop Named on their pages, not yet checked
What happens to it
- Donated to an organisation that will use it
- Put back into use
This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.
What readers told us
Used them recently?
How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.
Alternatives in London
Other places that will take things off your hands.
-
- Where
- London boroughs
- Booking
- By appointment
-
Municipal
Council bulky waste collection
Your London borough council
- Takes
- furniture, mattresses, appliances, electronics
- Won’t take
- Households only, By appointment only, Not for business waste, No hazardous waste
- Cost
- On quote
- Where
- All 32 London boroughs and the City of London
- Booking
- Book online
View → Checked 18 Aug 2026 -
Recycling
Recycle Now recycling locator
WRAP · London
- Takes
- electronics, appliances, batteries, paint, and 4 more