Nonprofit · Pickup · Free · Booking needed
Freegle
A UK reuse charity where you post what you no longer want and a neighbour comes and collects it. Free to give, free to take, and there are groups across the London boroughs.
Right for you if
- Someone else would happily use it, and you just want it out of the hallway.
- It has to cost nothing.
- You cannot move it yourself. They come and collect.
- You would rather it was used again than buried.
Look elsewhere if
- It is one small thing you could drop off yourself.
Contact and booking
- Phone
- Not published
- Not published
- Book online
- Not published
- Address
- Not published
- Opening hours
- Not published
- Website
- Official website
Verification
Verified against an official source
Last checked 18 August 2026
That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →
Sources
Part of How to get rid of stuff in London.
Why use it
This is the shortest route a thing can take: it goes straight from your hallway to someone who wants it, with no shop, no van and no fee in between. Their own line is "Don't throw it away, give it away!" Find your borough's group, post the item with a photo, and arrange a doorstep pickup. It works best for things that are perfectly usable but not worth selling.
Good for
- furniture
- appliances
- electronics
- books
- clothes
- toys
- bicycles
- other items
How it works
| How you use it | They come and collect it. |
|---|---|
| Cost | Free, both to give and to take. |
| Booking | Book in advance. |
| Service area | London boroughs, through local groups |
| Run by | Freegle, a nonprofit |
Where your things go
A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.
- ✓ Named destination
- ~ Stated, not named
- ? Nothing published
- Tell us what you were told →
Does it actually work
The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.
-
Booking
Their pages
Post an offer on the site; you choose the taker and they collect
-
Typical wait
Needs reports
Not established
Wait depends on when another member replies, and no Freegle page states a typical or expected response time. A line on the About or Help page giving a typical time to a first reply, or a published median, would settle it.
-
Do they answer
Needs reports
Not established
No phone number appears anywhere on the About page, and the Help page's contact section is a JavaScript accordion that did not expand for a non-interactive read. A published phone number, or an explicit statement that there is none, would settle it.
-
Restrictions
Needs reports
Not established
The About page states no restriction on what may be offered or who may join. The per-group posting rules and any banned-item list, reachable through a local group's page or the Help section, would settle it.
-
Who it's for
Their pages
Anyone giving or getting free items within their local Freegle community
Nothing published about who may use it.
-
Last checked
Pipeline
18 August 2026
Checked against the sources listed on this page.
The Responsible Index, in full
Not a review score. 14 observable signals, each met only where the operator's own pages state it, and each linking to the page it was read from. Blanks are gaps in what they publish, not accusations. How the Index works →
States a few things about its process, and names nowhere.
3 of 14 signals met
-
Transparency
0 of 3
- Publishes disposal partners
- Explains the sorting process
- Provides documentation or receipts
-
Reuse
1 of 3
- Reuse-first policy stated
- Donation partnerships
- Resale channel
-
Recycling
0 of 3
- Material separation on site
- Named recyclers
- Specialist handling (e-waste, mattresses)
-
Operations
1 of 3
- Service scope is clear
- Licence number published
- Insurance stated
-
Local
1 of 2
- Local reuse contribution
- Named community partners
The evidence behind it
- Service scope is clear
We help people give and get things for free in their local community. Some people have stuff they don't want any more. Other people would like things they don't have. We match them up. We don't have physical premises, or warehouses - people give things directly to each other.
https://www.ilovefreegle.org/about/ · 20 August 2026
- Reuse-first policy stated
Promoting the keeping of usable items out of landfill.
https://www.ilovefreegle.org/about/ · 20 August 2026
- Local reuse contribution
Promoting and supporting local community groups working in the area of reuse.
https://www.ilovefreegle.org/about/ · 20 August 2026
14 signals checked against 1 page on 18 August 2026. The Index measures what an operator publishes about itself. It cannot be bought, verification does not raise it, and it never touches the order Spots are listed in.
What happens to it
- Passed on to someone who wants it
- Put back into use
This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.
What readers told us
Used them recently?
How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.
Alternatives in London
Other places that will take things off your hands.
-
Reuse
British Heart Foundation free collection
British Heart Foundation
- Takes
- furniture, appliances, electronics, books, and 2 more
- Wait
- Local store makes contact within 5 working days to agree a date
- Where
- London
- Booking
- By phone
-
Municipal
Council bulky waste collection
Your London borough council
- Takes
- furniture, mattresses, appliances, electronics
- Won’t take
- Households only, By appointment only, Not for business waste, No hazardous waste
- Cost
- On quote
- Where
- All 32 London boroughs and the City of London
- Booking
- Book online
View → Checked 18 Aug 2026 -
Recycling
Recycle Now recycling locator
WRAP · London
- Takes
- electronics, appliances, batteries, paint, and 4 more