Municipal · Pickup · Paid · Booking needed
Council bulky waste collection
Your borough will collect a sofa, mattress, fridge or washing machine from outside your home, once you have booked it. Enter your postcode on GOV.UK and it sends you to the right council.
Right for you if
- It is too big for your bin, and you would rather it went from your doorstep than into a van you have to find.
- You cannot move it yourself. They come and collect.
Look elsewhere if
- You need it free.
- You want a fixed price before you commit.
- It is one small thing you could drop off yourself.
- It is business waste.
- You need it gone today.
- It is paint, solvent, gas bottles or anything else hazardous.
Contact and booking
- Phone
- Not published
- Not published
- Book online
- Booking page
- Address
- Not published
- Opening hours
- Not published
- Website
- Official website
Verification
Verified against an official source
Last checked 18 August 2026
That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →
Sources
Part of How to get rid of stuff in London.
Why use it
There is no single London service, all 32 boroughs run their own, with their own prices and their own rules, which is why this starts with a postcode rather than a phone number. Expect to pay: GOV.UK's own wording is that most councils will collect large items "for a fee". Check your borough before assuming, because a handful include a few free collections a year and the difference between boroughs is real money.
Good for
- furniture
- mattresses
- appliances
- electronics
How it works
| How you use it | They come and collect it. |
|---|---|
| Cost | Usually charged, and each borough sets its own fee. A few offer a limited number of free collections a year. |
| Booking | Book in advance. |
| Service area | All 32 London boroughs and the City of London |
| Run by | Your London borough council, a municipal service |
Where your things go
A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.
- ✓ Named destination
- ~ Stated, not named
- ? Nothing published
- Tell us what you were told →
Does it actually work
The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.
-
Booking
Their pages
No booking here. Enter a postcode and the page hands you off to your council's own service.
-
Typical wait
Needs reports
Not established
Same as above. Wait times are per council. If this spot is meant to stand for London,
-
Do they answer
Needs reports
Not established
No phone number on the page. Per-council contact pages would settle it.
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Restrictions
Their pages
Usually chargeable, and "most" leaves room for councils that do not offer it at all.
Households only · By appointment only · Not for business waste · No hazardous waste
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Who it's for
Needs reports
Residents of the area it covers, households, not businesses.
The page states no eligibility. Nothing on gov.uk will settle it, because eligibility is
-
Last checked
Pipeline
18 August 2026
Checked against the sources listed on this page.
What happens to it
- Collected by the council
- Disposed of
This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.
What readers told us
Used them recently?
How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.
Alternatives in London
Other places that will take things off your hands.
-
- Where
- London boroughs
- Booking
- By appointment
-
Reuse
British Heart Foundation free collection
British Heart Foundation
- Takes
- furniture, appliances, electronics, books, and 2 more
- Wait
- Local store makes contact within 5 working days to agree a date
- Where
- London
- Booking
- By phone
-
Recycling
Recycle Now recycling locator
WRAP · London
- Takes
- electronics, appliances, batteries, paint, and 4 more