Nonprofit · Drop-off · Free
Humana Portugal
Clothes, shoes and household textiles, through street containers and seventeen Lisbon shops, the main organised route for textiles in a city whose council does not collect them.
Right for you if
- It is clothing, shoes or bed linen, and it is clean and dry.
- It has to cost nothing.
- You can get it there under your own steam.
- You would rather it was used again than buried.
- You want to turn up without booking.
Look elsewhere if
- You have no way of getting it there.
Contact and booking
- Phone
- Not published
- Not published
- Book online
- Not published
- Address
- Not published
- Opening hours
- Most shops Monday to Saturday 09:30-19:30 and Sunday 11:00-18:30. Vintage shops 10:00-20:00 Monday to Saturday, with Sundays varying between 11:00-18:30 and 11:00-20:00. One Lisbon shop, Avenida Columbano Bordalo Pinheiro 57B, closes on Sundays. Humana warns hours change when collections change.
- Website
- Official website
Verification
Verified against an official source
Last checked 29 August 2026
That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →
Sources
Part of How to get rid of stuff in Lisbon.
Why use it
Worth knowing why this matters in Lisbon specifically: the city's own waste regulation does not mention textiles at all, and the council provides no clothing container. So the street containers you see are run by organisations like this one, not by the câmara. They take clothing, footwear and home textiles, and you can also drop things at any of their Lisbon or Porto shops. They publish no condition criteria and no refusal list, so use judgement. Anything genuinely unusable is better dealt with as waste than left beside a container.
Good for
- clothes
- textiles
- other items
How it works
| How you use it | You take it there. |
|---|---|
| Cost | No fee is published for donating. They do not use the word gratuito, so neither do we. |
| Booking | No appointment needed. |
| Service area | Lisboa, Área Metropolitana de Lisboa, Portugal |
| Run by | Humana Portugal, a nonprofit |
Where your things go
A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.
- ✓ Named destination
- ~ Stated, not named
- ? Nothing published
- Tell us what you were told →
Does it actually work
The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.
-
Booking
Their pages
No booking. Drop into any street container, or hand items in at a Humana shop in Lisboa or Porto.
-
Typical wait
Needs reports
Not established
There is no queue to describe, since containers are open access. If a JunkSpots reader needs anything here, it is container servicing frequency. No page states how often a container is emptied. A published frequency would settle it.
-
Do they answer
Needs reports
Not established
None of the pages fetched publishes a phone number; the footer offers only a "Fale connosco" form and [email protected]. The /contacto page could not be fetched, because the site returned HTTP 403.
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Restrictions
Their pages
Clothing, footwear and home textiles only. Nothing else goes in the containers.
Nothing published about what they refuse. If you are turned away, tell us what for.
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Who it's for
Their pages
Anyone can use the street containers. Companies and organisations clearing textile stock go through the DESTOCKA programme instead.
Nothing published about who may use it.
-
Last checked
Pipeline
29 August 2026
Checked against the sources listed on this page.
The Responsible Index, in full
Not a review score. 14 observable signals, each met only where the operator's own pages state it, and each linking to the page it was read from. Blanks are gaps in what they publish, not accusations. How the Index works →
Names the specific places its material goes to.
8 of 14 signals met
-
Transparency
2 of 3
- Publishes disposal partners
- Explains the sorting process
- Provides documentation or receipts
-
Reuse
2 of 3
- Reuse-first policy stated
- Resale channel
- Donation partnerships
-
Recycling
0 of 3
- Material separation on site
- Named recyclers
- Specialist handling (e-waste, mattresses)
-
Operations
2 of 3
- Service scope is clear
- Licence number published
- Insurance stated
-
Local
2 of 2
- Local reuse contribution
- Named community partners
The evidence behind it
- Publishes disposal partners
Parte da roupa usada recolhida em Portugal é enviada para as Centrais de Preparação para a Reutilização da Humana Espanha (Madrid), Humana Bulgária (Varna) e para outros parceiros de triagem na Europa.
https://www.humana-portugal.org/o-que-fazemos/meio-ambiente/ · 20 August 2026
- Explains the sorting process
Uma vez na central, a roupa é submetida a um cuidadoso processo de triagem realizado por profissionais especializados. Os destinos finais são decididos em função da qualidade e do tipo de peças recolhidas.
https://www.humana-portugal.org/o-que-fazemos/meio-ambiente/ · 20 August 2026
- Reuse-first policy stated
Em 2025 recolhemos 3.919 toneladas de roupa usada, evitando a sua deposição em aterro ou incineração e dando-lhes uma nova vida.
https://www.humana-portugal.org/o-que-fazemos/meio-ambiente/ · 20 August 2026
- Resale channel
A Humana coloca à tua disposição 24 lojas de moda secondhand original e de qualidade, que dificilmente encontrarás nas lojas convencionais.
https://www.humana-portugal.org/o-que-fazemos/moda-sustentavel/ · 20 August 2026
- Service scope is clear
Podes depositar a roupa, o calçado e os têxteis-lar que não utilizas num dos nossos 826 contentores disponíveis.
https://www.humana-portugal.org/como-colaborar/ · 20 August 2026
- Licence number published
Possui Alvará de Licença para a Realização de Operações de Gestão de Resíduos, emitido pela Comissão de Coordenação e Desenvolvimento Regional de Lisboa e Vale do Tejo, até Janeiro de 2025 (TUA20200115000022).
https://www.humana-portugal.org/quem-somos/a-nossa-organizacao/ · 20 August 2026
- Local reuse contribution
Com os recursos gerados pela nossa atividade de gestão do têxtil doado, investimos ativamente na vida das comunidades em que estamos implantados.
https://www.humana-portugal.org/o-que-fazemos/apoio-local-e-sensibilizacao/ · 20 August 2026
- Named community partners
A Humana volta a juntar-se à irreverente hub criativa A Avó Veio Trabalhar para lançar uma coleção secondhand verdadeiramente especial – com cheiro a Verão!
https://www.humana-portugal.org/2026/06/03/cheiro-a-verao-humana-lanca-colecao-com-a-avo-veio-trabalhar/ · 20 August 2026
14 signals checked against 6 pages on 29 August 2026. The Index measures what an operator publishes about itself. It cannot be bought, verification does not raise it, and it never touches the order Spots are listed in.
What happens to it
- Donated to an organisation that will use it
- Put back into use
This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.
What readers told us
Used them recently?
How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.
Alternatives in Lisbon
Other places that will take things off your hands.
-
Donation
Banco de Bens Doados: Entrajuda
Entrajuda
- Takes
- furniture, appliances, electronics, other items
- Where
- Bairro da Quinta do Cabrinha
- Booking
- By phone
-
Reuse
Loja Social Dona Ajuda
A Boa Vizinhança · Rua Alexandre Herculano 64
- Takes
- clothes, textiles, books, toys, and 1 more
-
Municipal
Recolha de Monos: Câmara Municipal de Lisboa
Câmara Municipal de Lisboa
- Takes
- furniture, mattresses, appliances, garden waste, and 1 more
- Wait
- Up to 5 working days from request to assessment and collection, unless you ask for a later date. Regulamento art. 32.5.
- Where
- Lisboa
- Booking
- Book online
View → Checked 29 Aug 2026