Nonprofit · Drop-off · Free

Humana Portugal

Clothes, shoes and household textiles, through street containers and seventeen Lisbon shops, the main organised route for textiles in a city whose council does not collect them.

Right for you if

  • It is clothing, shoes or bed linen, and it is clean and dry.
  • It has to cost nothing.
  • You can get it there under your own steam.
  • You would rather it was used again than buried.
  • You want to turn up without booking.

Look elsewhere if

  • You have no way of getting it there.

Contact and booking

Phone
Not published
Email
Not published
Book online
Not published
Address
Not published
Opening hours
Most shops Monday to Saturday 09:30-19:30 and Sunday 11:00-18:30. Vintage shops 10:00-20:00 Monday to Saturday, with Sundays varying between 11:00-18:30 and 11:00-20:00. One Lisbon shop, Avenida Columbano Bordalo Pinheiro 57B, closes on Sundays. Humana warns hours change when collections change.

Verification

Verified against an official source

Last checked 29 August 2026

That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →


Sources


Part of How to get rid of stuff in Lisbon.


Something wrong here?

Why use it

Worth knowing why this matters in Lisbon specifically: the city's own waste regulation does not mention textiles at all, and the council provides no clothing container. So the street containers you see are run by organisations like this one, not by the câmara. They take clothing, footwear and home textiles, and you can also drop things at any of their Lisbon or Porto shops. They publish no condition criteria and no refusal list, so use judgement. Anything genuinely unusable is better dealt with as waste than left beside a container.

Good for

  • clothes
  • textiles
  • other items

How it works

How you use it You take it there.
Cost No fee is published for donating. They do not use the word gratuito, so neither do we.
Booking No appointment needed.
Service area Lisboa, Área Metropolitana de Lisboa, Portugal
Run by Humana Portugal, a nonprofit

Where your things go

A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.

Item
Reuses
Donates
Recycles
Disposes of
clothes
Donates Not published
Disposes of Not published
textiles
Reuses Not published
Donates Not published
Recycles Not published
Disposes of Not published
other items
Reuses Not published
Donates Not published
Recycles Not published
Disposes of Not published

Does it actually work

The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.

  • Booking

    Their pages

    No booking. Drop into any street container, or hand items in at a Humana shop in Lisboa or Porto.

  • Typical wait

    Needs reports

    Not established

    There is no queue to describe, since containers are open access. If a JunkSpots reader needs anything here, it is container servicing frequency. No page states how often a container is emptied. A published frequency would settle it.

  • Do they answer

    Needs reports

    Not established

    None of the pages fetched publishes a phone number; the footer offers only a "Fale connosco" form and [email protected]. The /contacto page could not be fetched, because the site returned HTTP 403.

  • Restrictions

    Their pages

    Clothing, footwear and home textiles only. Nothing else goes in the containers.

    Nothing published about what they refuse. If you are turned away, tell us what for.

  • Who it's for

    Their pages

    Anyone can use the street containers. Companies and organisations clearing textile stock go through the DESTOCKA programme instead.

    Nothing published about who may use it.

  • Last checked

    Pipeline

    29 August 2026

    Checked against the sources listed on this page.

The Responsible Index, in full

Not a review score. 14 observable signals, each met only where the operator's own pages state it, and each linking to the page it was read from. Blanks are gaps in what they publish, not accusations. How the Index works →

Names the specific places its material goes to.

8 of 14 signals met

  • Transparency

    2 of 3

    • Publishes disposal partners
    • Explains the sorting process
    • Provides documentation or receipts
  • Reuse

    2 of 3

    • Reuse-first policy stated
    • Resale channel
    • Donation partnerships
  • Recycling

    0 of 3

    • Material separation on site
    • Named recyclers
    • Specialist handling (e-waste, mattresses)
  • Operations

    2 of 3

    • Service scope is clear
    • Licence number published
    • Insurance stated
  • Local

    2 of 2

    • Local reuse contribution
    • Named community partners

The evidence behind it

14 signals checked against 6 pages on 29 August 2026. The Index measures what an operator publishes about itself. It cannot be bought, verification does not raise it, and it never touches the order Spots are listed in.

What happens to it

  • Donated to an organisation that will use it
  • Put back into use

This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.

What readers told us

Used them recently?

How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.

Tell us what happened

Alternatives in Lisbon

Other places that will take things off your hands.

Read the full Lisbon guide