Nonprofit · Drop-off · Free

Loja Social Dona Ajuda

A charity shop in the old Mercado do Rato that takes clothes, shoes, bags, accessories and household goods, sorts everything, and passes it on three ways.

Right for you if

  • It still works or still fits, and you would rather it reached someone nearby than a container.
  • It has to cost nothing.
  • You can get it there under your own steam.
  • You would rather it was used again than buried.
  • You want to turn up without booking.

Look elsewhere if

  • You have no way of getting it there.

Contact and booking

Phone
Not published
Email
Not published
Book online
Not published
Address
Rua Alexandre Herculano 64, antigo Mercado do Rato, 1250-012 Lisboa
Opening hours
Monday to Saturday, 11:00–19:00, and the last Sunday of each month. Closed on other Sundays and public holidays.

Verification

Verified against an official source

Last checked 18 August 2026

That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →


Sources


Part of How to get rid of stuff in Lisbon.


Something wrong here?

Why use it

This is one of the few places that will tell you where your things actually went. Everything is sorted: what is unusable goes for recycling, what is usable but not saleable goes to partner institutions, and what is in very good condition is sold cheaply in the shop. People referred by more than thirty partner institutions can take what they need for free, using a monthly voucher.

Good for

  • clothes
  • textiles
  • books
  • toys
  • other items

How it works

How you use it You take it there.
Cost Free to donate.
Booking No appointment needed.
Service area Lisboa
Run by A Boa Vizinhança, a nonprofit

Where your things go

A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.

Not documented yet. This operator has not published what happens to each kind of item, and we have not been able to establish it from anywhere else. That is the gap, stated rather than hidden. If you ask them, tell us what they say.

Does it actually work

The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.

  • Booking

    Their pages

    No appointment needed.

  • Typical wait

    Needs reports

    Not established

    Nobody has told us how long they waited. Two reader reports would settle it.

  • Do they answer

    Needs reports

    Not established

    We read their pages, we did not phone them. One reader who got through would settle it.

  • Restrictions

    Needs reports

    Not established

    Nothing published about what they refuse. If you are turned away, tell us what for.

  • Who it's for

    Needs reports

    Not established

    Nothing published about who may use it.

  • Last checked

    Pipeline

    18 August 2026

    Checked against the sources listed on this page.

What happens to it

  • Donated to an organisation that will use it
  • Put back into use
  • Recycled

This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.

What readers told us

Used them recently?

How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.

Tell us what happened

Alternatives in Lisbon

Other places that will take things off your hands.

Read the full Lisbon guide